Major Incident Notification Template
Overview This email template is intended to provide businesses with transparency for priority 1 and/or priority 2 critical incidents. The concept is to provide a concise update within time intervals, …
Exiting User / Off-boarding Form Template
Drafted an exiting user request form which is simple and effective for any IT solution. It is designed for approval authority to complete, sign and submit to IT for handling. …
New User / Onboarding Form Template
Drafted a new user request form which is simple and effective for any IT solution. It is designed for approval authority to complete, sign and submit to IT for handling. …
Kepner Tregoe Troubleshooting Methodology
Kepner Tregoe methodology is a concept of troubleshooting any type of problem one may encounter in the world. It is an incredibly useful concept for sourcing the cause of deviation …